Admin Support Specialist - Advanced
University of North Carolina at Chapel Hill Chapel Hill, NC
University of North Carolina at Chapel Hill Chapel Hill, NC
1 month ago
See who University of North Carolina at Chapel Hill has hired for this role
University of North Carolina at Chapel Hill Chapel Hill, NC
1 month ago
See who University of North Carolina at Chapel Hill has hired for this role
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Posting InformationPosting Information
Department ASOD Oral Maxillofacial Surg-434200
Career Area Administrative/Clerical Support
Is this an internal only recruitment? No
Posting Open Date 03/08/2024
Application Deadline 05/02/2024
Position Type Permanent Staff (SHRA)
Position Title Admin Support Specialist - Advanced
Salary Grade Equivalent GN08
Working Title Clinical Financial Counselor
Position Number 20062611
Vacancy ID P018785
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointmentHours per week 40
Work ScheduleMonday – Friday; 8am – 5pm
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $41,250 - $46,280
Pay Band InformationTo learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .
Position Summary Information
Be a Tar Heel!A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational UnitThe UNC Adams School of Dentistry Division of Craniofacial and Surgical Care provides a diverse approach to treatment for patients with craniofacial or oral and maxillofacial conditions, including those with multiple or complex oral health problems. The Oral and Maxillofacial Surgery discipline functions within the Adams School of Dentistry and UNC Hospitals and specializes in implant surgery, jaw tumors and disease, trauma surgery, cleft palates, facial cosmetic surgery and much more.
Position SummaryThe Financial Counselor is responsible for managing the financial care of all clinic-based Oral and Maxillofacial Surgery/Dental Faculty Practice patients. This role will provide financial counseling to patients presenting to the UNC Oral and Maxillofacial Surgery Clinic and review available options available for financing their clinic-based, outpatient surgeries, which will include obtaining prior approval for all procedures with in-network and out-of-network managed care insurance carriers, and Medicaid. This position requires a solid understanding of medical and dental insurance and the complexities associated with reimbursem*nts, prior approvals, and credentialing of faculty. This position will be solely responsible for collecting insurance specific information and communicating the intricacies of patient specific coverages to clients. The Financial Counselor will be required to analyze and communicate out-of-pocket expenses for clinic patients while considering covered benefits, co-insurance costs, and deductibles.
Minimum Education And Experience RequirementsHigh school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Required Qualifications, Competencies, And ExperienceWork performed by the incumbent impacts every area of the revenue cycle within OMFS / DFP , as well as outside providers, therefore the following skills are essential to performing the required tasks of this position:
- Ability to present to clinic for chairside financial consultations upon provider requests prior to clinic-based surgery
- Attention to detail and a high degree of accuracy is critical since many other areas are depending on the work performed in this position
- Strong ability to prioritize, organize, and complete tasks in a timely and independent manner
- Superior oral, written, and interpersonal communication skills
Thorough Knowledge And Understanding Of The Following
- ICD -10 (International Classification of Diseases)
- CPT (Current Procedural Terminology)
- CDT (Current Dental Terminology)
- HIPAA (Health Insurance Portability and Accountability Act)
Preferred Qualifications, Competencies, And ExperienceFamiliarity with policies and procedures mandated by the NC Insurance Commission. Experience in EPIC EMR system.
Required Licenses/CertificationsSpecial Physical/Mental Requirements Campus Security Authority ResponsibilitiesNot Applicable.
Position/Schedule RequirementsSpecial InstructionsQuick Link https://unc.peopleadmin.com/postings/276208
Contact Information
Office of Human Resources Contact InformationIf you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer StatementThe University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
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